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Client Service Officer

Lahore, Sheikhupura, Karachi

Job Description

  • Assist Jubilee Health clients at the panel hospitals.
  • Coordination with the Case Managers for progress and prognosis on the patients cases.
  • Assist Case Managers and keep update about the progress of patient on daily basis.
  • Coordination with Approval Centre Staff and Doctors for issuance of Credit Letters.
  • Coordinate with Hospital Management for expedite dissemination of discharge patients bills.
  • Coordination with Hospital Management and assist them on panel hospitals issues.
  • Claims Investigations / Verifications for all the cases.
  • Coordinate with Corporate Office of Hospitals for Smooth Admission and Discharge Process.
  • Meet patient / attendant at the time of Hospital Visit(s).
  • Handle Client Queries as per defined Terms and Conditions of the Policy.
  • Facilitate in Resolving Issues with the assistance of authorized person.
  • Any other related work / assignment.

Qualifications

Minimum qualifications:

BSCN / 3 year Nursing Diploma

Minimum experience:

Fresh or 1-2 years of relevant experience.